First being involved with the bulk of the Redcape portfolio of Hotels more than 10 years ago, Chris is an experienced Senior Executive with deep industry and business knowledge.
Chris has a strong ability to identify opportunities for improved customer and staff outcomes and apply leadership and technology to stimulate long term sustainable growth across a portfolio of geographically dispersed businesses. He applies a customer first approach with a mindset founded upon ensuring guests have great hospitality experiences in venues.
Chris values a collaborative team and the impact that has on an organisation, drawing on collective strengths to successfully drive change and improve business performance. With a deep passion to see the Redcape team develop and grow as individuals, Chris leads a team who aspire to learn an achieve more.
Chris is responsible for the leadership of Redcape’s Hotels and operating performance.
Chris has been successful at identifying and creating value at both and individual asset and portfolio level through innovation in the customer and staff experience in Redcape hotels.
He has a depth of understanding of business systems and data and how these can inform decision making and drive improved business performance. Chris is a highly regarded industry specialist with over 20 years’ experience across Pubs, Clubs and Casino operations in both private and public ownership structures.
Chris studied Commerce – Business Law at Curtin University.