Gemma, starting at Mt Annan Hotel as a fresh-faced food and beverage attendant, had early aspirational goals of working in the hospitality industry.
As a quick learner with a can-do attitude, Gemma quickly became one of the strongest team members at Mt Annan Hotel, despite her young age, due to her energetic nature and strong work ethic.
Gemma is a dedicated team member, always staying back, picking up shifts and her customer service is a shining example of exactly how it should be done. Gemma has an obvious willingness to learn and always lends a helping hand to fellow staff members and customers.
A year into her role, Gemma voiced her want to progress into management and thus, began the journey of training as a part-time Manager and quickly flourished in the role. Over time, Gemma’s confidence and determination grew and by the age of 20, she stepped into the position of Assistant Manager. Her now fellow Management Team, could not be more pleased with this move and look forward to what the future holds for her and Mt Annan Hotel.
