Supporting Local Communities

With our focus firmly on people and communities, we are deeply committed to shaping and nurturing sociable and sustainable communities. Not only are our venues designed to reflect the needs of the individual communities we operate in, but we are also proud of the fact that we provide employment and career development opportunities for locals. Being so ingrained in the fabric of our communities sees us working in partnership with our staff and customers to collectively initiate positive change-for-good programs across the 31 communities we operate in.

This starts first and foremost with our progressive and community-focussed low impact entertainment offering and responsible service of alcohol and gaming policies, across all of our properties. We recognise our responsibility to ensure all of our customers enjoy safe, sociable and welcoming venues, and responsibly enjoy our beverage and entertainment offerings. Customers can also easily monitor and manage their gambling activity via our Publinc Help program, as well as opt to set limits on time and spend, and self-exclude themselves access to specific venues if required. Through our partnership with Gambling Help NSW, customers are also provided easy access to support and counselling services, should gambling addiction be a concern. Find out more about our approach to Social Responsibility.

Our Publinc Communities program is built on the foundation of creating connections and positive social impacts for the local communities in which we operate. Not only rewards members with a range of perks including mate’s rates, the ability to earn Publinc Personal Points, and the opportunity to redeem those points for food, drink, or bottle shop purchases across our venues, but also allows members to earn Publinc Community Points.

Members then have the opportunity to pledge these Community Points to initiatives of their choice directly in their local community, helping us decide where we provide financial assistance and help make a difference. Redcape in turn donates every pledged point as real funds to these local causes every quarter.

Being part of the Publinc Communities family gives our members more chances to connect with their local pub community and make their good times at the pub count towards perks for them, as well as meaningful contributions directly to their local community. We are proud of our efforts to better the communities we operate in and strive to continue building stronger communities.