We are seeking a highly motivated and enthusiastic Gaming Supervisor to be developed and trained by a venue Gaming Manager and to assist the day to day Gaming operations of the hotel.
About the role:
As Gaming Supervisor, you will be an integral part of the management team and be developed to become responsible for supporting and assisting the Venue Manager and Gaming Manager in running the day to day operations of the Gaming room. You will actively participate in the Gaming room operations, assist and provide feedback on the membership program and be known as a leader in customer service within the hotel and the industry.
The successful applicant will be responsible for:
- Assisting in day to day operations of the Gaming room
- Assist the Gaming Manager in implementing and monitoring procedures to improve Gaming room operations
- Active in the implementation and adoption of approved promotions
- Understanding, promoting and maintaining membership program criteria
- Being a leader of a Gaming team
- Ensuring industry leading customer service standards
The successful applicant will need to demonstrate:
- A passion for the Gaming industry
- Background in hospitality within a Gaming Manager or Gaming Supervisor role
- Ability to work well within a team
- Be passionate about customer experience and service
- Seek ongoing learning and career development opportunities
- Strive to be a customer service leader
- Hold a current A and G competency card
Enjoy the Benefits of the Redcape Hotel Group:
- Hands on coaching, customised training and mentoring from the best in the business.
- Diverse portfolio of 29 hotels across NSW and QLD provides unparalleled growth opportunities.
- Strong company culture committed to high performance encourages passionate industry professionals to contribute their best.
If you believe you are an extraordinary ambassador for our culture and values and possess the motivation and discipline that makes you exceptional in your current role, we can offer you unprecedented career opportunities and will move mountains to keep you on our team. Apply today!