Meet our leaders

Chris Unger
Managing Director

Chris Unger
Managing Director
Chris is a seasoned senior executive with over a decade of experience in the Redcape hotel portfolio with a diverse background in the industry and deep knowledge of the sector landscape.
Chris is the Head of MA Financial’s Hospitality division and has over 30 years of experience leading teams to create customer led pubs with deep transaction and capital management experience and a strong reputation across the industry.
Chris understands the power of teamwork and fosters collaboration to achieve organisational goals. He is dedicated to the personal and professional growth of his team, inspiring them to excel. Chris has a successful track record of creating value through innovative enhancements to the customer and staff experience in Redcape hotels.
Additionally, he has expertise in business systems and data analysis, leveraging them to make informed decisions and improve performance. Chris studied Commerce majoring in Business Law at Curtin University.

James Mitchell
Chief Financial Officer

James Mitchell
Chief Financial Officer
James, the Chief Financial Officer at Redcape since February 2023, brings a wealth of financial management experience to the company.
With a background in listed and private equity positions, he has held CEO and CFO roles at Baycorp, served as CFO for Aussie Home Loans, and held significant financial positions at BT Financial Group, Westpac Banking Corporation, and JP Morgan Chase.
James’ professional qualifications include a bachelor’s degree in accounting and finance, membership in Chartered Accountants Australia and New Zealand, and affiliation with the Australian Institute of Company Directors.
As he takes on the responsibility of providing financial leadership and establishing a capital structure, James instills confidence and curiosity in Redcape’s future. His expertise and diverse background position him as an asset, ensuring the company is in capable hands for its growth and investment journey.

Dan Shroff
Fund Manager | General Manager Commercial Finance

Dan Shroff
Fund Manager | General Manager Commercial Finance
Dan is the Fund Manager and General Manager of Commercial Finance, bringing a wealth of experience with 20 years in the hospitality and retail industries. He has extensive knowledge and understanding of operational and strategic finance in both private and public ownership structures. Dan’s professional qualifications include a double degree in Business Administration (accounting and finance) and Information Systems, and is a qualified member of CPA Australia.

Shaneez Johnston
Head of Marketing & Communications

Shaneez Johnston
Head of Marketing & Communications
Shaneez brings 20 years’ marketing and communications experience and expertise to Redcape.
She has a strong track record in developing strategies and implementing campaigns that drive commercial success, enhance brand equity, and safeguard corporate reputation.
Shaneez takes pride in being an inclusive leader who can engage and unite teams to deliver outcomes while developing their skills and experience, and having fun.
Prior to joining Redcape, Shaneez lead communications and social media at Samsung Electronics Australia. She has worked across a broad range of industries and brands during her career including Lion (XXXX, Hahn and James Squires), UFC and Priceline.
Shaneez holds a BA Communications from the University of Technology, Sydney.

Joel Cronan
Head of Venue Performance

Joel Cronan
Head of Venue Performance
Joel is an accomplished industry professional with more than 25 years’ experience leading successful hotels with a diverse array of business models. He joined Redcape in 2008 and leads the operations across its portfolio of venues.
Guided by his deep industry experience, Joel has a hands-on approach to leadership. He is acutely focussed on performance and the impact that strong leadership and people development can have on the longevity of its relationships with its staff and customers, and ultimately, to deliver value growth.
Joel has achieved results through delivering strategies to attract and retain top talent and building high-performing teams for outstanding hospitality businesses.

Ken Ellis
Head of Commercial Strategy

Ken Ellis
Head of Commercial Strategy
Ken joined Redcape in November 2024, in his role as Head of Commercial Strategy Ken works to guide business direction and with senior leadership to advance commercially driven initiatives and special projects, while also being responsible for the group’s procurement & retail business
Ken has more than 20 years of experience in the liquor and hospitality industry, combining operational expertise, commercial acumen, and a passion for building strong teams that deliver results.
His career spans ownership of multiple successful pub ventures and development of greenfield liquor retail where he has led business and operational management, acquisition, and divestment strategies. These venues were transformed and sold at a premium, showcasing Ken’s talent for turning around businesses with strategic precision.
Ken spent significant time in senior roles at Carlton & United Breweries (CUB), this saw Ken forge strong industry partnerships and implement impactful commercial strategies. As Head of Sales for South East Asia at AB InBev’s venture capital arm, ZX Ventures, Ken led the commercial function, driving acquisitions of multiple craft breweries for the CUB portfolio.
Ken’s leadership has consistently focused on developing high-performing teams, guiding them to achieve outstanding results.
Before his work in hospitality, Ken served in the Australian Navy and also owns a private property development & investment business

Chris Jolliffe
Head of Growth Projects

Chris Jolliffe
Head of Growth Projects
With over 20 years of experience in the hospitality sector, Chris brings extensive knowledge and expertise to the table. He has successfully managed numerous refurbishment projects, demonstrating his ability to handle all aspects of the process.
Chris possesses a deep understanding of hotel operations, ensuring that each project aligns seamlessly with the overall vision and goals. What sets him apart is his unwavering commitment to understanding customers on a profound level. His genuine curiosity about guests’ preferences and needs allows him to create exceptional experiences that leave a lasting impact.
Chris has faced challenges and achieved success, molding him into a seasoned professional who thrives on realizing visions. With every new project, he eagerly embraces opportunities for growth and innovation in the realm of hospitality.
Chris’ diverse industry background, profound understanding of hotel operations, and unwavering dedication to customer satisfaction make him a valuable asset capable of tackling any challenge.

Doreen Tan
General Manager Finance

Doreen Tan
General Manager Finance
Doreen is the General Manager of Finance with over 20 years of experience working with listed and privately owned businesses across hospitality, consumer products, and retail industries. Specialising in financial control, reporting, and tax, she brings a wealth of expertise to her role. Doreen holds a Bachelor of Business in Accounting and Finance and is a Chartered Accountant, with a proven track record of driving operational effectiveness and leading teams to success.
Passionate about developing talent and fostering collaboration, Doreen has extensive experience leading and developing large teams, both onshore and offshore. She recently guided her team through a seamless system implementation, enhancing efficiency and streamlining processes. Doreen is dedicated to empowering her team and delivering strategic financial solutions that support business growth.

Jenny Smith
General Manager Brands

Jenny Smith
General Manager Brands
Jenny Smith brings over two decades of experience to her role as General Manager of Brands at Redcape Hospitality. With a background in event management, promotions, and marketing, she has consistently driven performance and elevated guest experiences. Having stepped away and returned to the company throughout her career, Jenny continually brings fresh insights and renewed passion, blending traditional hospitality with modern brand strategies.
Beyond her role, Jenny is passionate about fostering creativity and innovation. A proud mum of two girls, she applies her industry expertise and strategic strengths to inspire dynamic problem-solving in those around her. Her leadership and vision continue to shape Redcape’s evolving brand landscape.

Jasmine Pycroft
General Manager Customer Experience Food & Beverage

Jasmine Pycroft
General Manager Customer Experience Food & Beverage
Jasmine brings a wealth of experience to her role at Redcape, which she has developed during her 30 years in hospitality including 17 years with our company.
Prior to joining Redcape, Jasmine honed her knowledge, skills and expertise in hospitality while working in a diverse range of venues; from five-star hotel groups through to ski resorts in Japan and achieving great success as an owner-operator of her own casual dining restaurant in her hometown of Bowral, NSW.
Jasmine is a highly energised leader whose passion for delivering exceptional customer experiences and extraordinary hospitality is infectious and inspiring.

Paul Mant
General Manager Bars

Paul Mant
General Manager Bars
Hospitality is a passion and lifelong career for Paul, who brings more than two decades of experience and expertise to Redcape.
Starting his career in England, Paul held key roles at prestigious, world-renowned London establishments such as Mahiki and Quo Vadis, before founding his own business, Head Hearts & Tails Drinks Consultancy. Paul also established the Rematch Global Cocktail Competition and has earned numerous international industry accolades such as Miller’s Bartender of the Year.
In 2013, Paul relocated to Sydney to join Merivale as Group Head Bartender and was later promoted to Group Bar Manager. During his seven-year tenure with the group, Paul played a pivotal role in shaping Sydney’s bar scene.
Paul joined Redcape in June 2021 as General Manager, Beverage. In his current role, Paul is responsible for driving innovation and excellence in beverage management, combining his love for mixology with a commitment to leading our people and delivering exceptional customer experiences.

Ben Turner
General Manager of Food

Ben Turner
General Manager of Food
Ben Turner is a seasoned hospitality leader known for his passion and expertise in delivering exceptional dining experiences.
With a career spanning over three decades in the culinary world, Ben originally honed his skills in Michelin-starred restaurants across London such as Claridge’s Hotel, The Square, and Chris Galvin’s The Orrery. Ben’s journey led him to Sydney where he served as Head Chef at Matt Moran’s renowned two-hat restaurant, Aria, for more than a decade. His tenure there solidified his reputation for excellence and innovation in the kitchen.
Ben’s leadership extends beyond the kitchen as he took on the role of Group Executive Chef at Solotel, where he continued to elevate culinary standards across multiple venues.
In 2022, Ben joined Redcape Hospitality as the General Manager of Food. In this pivotal role, Ben leverages his wealth of experience to drive consistency and elevate the quality of food offerings across Redcape’s venues. He is dedicated to nurturing and training chefs to ensure an exceptional customer dining experience.
Ben embraces the “one team, one dream” philosophy, emphasising collaboration and unity in achieving culinary excellence. He believes in keeping food simple yet delicious, focusing on quality ingredients and meticulous preparation.